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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Why you should bank with Chase

After I opened my current account, I had a query. It was easy to contact Chase by phone with no wait time and the operative was very polite, friendly and knowledgeable. My query was handled very quickly. Chase provide rewards in the form of monthly cashback so every time you spend you receive money back; they pay interest on the money in your current account and they also provide a round up account so it is easy to set money aside without realising. What is not to like? Reviewed on: 15th February 2024

Rounding and an interest of rounding pot is great!

Rounding and an interest of rounding pot is great! I also like cashback services. Reviewed on: 15th February 2024

very good banking app.

very good banking app. Feels very secure backed by a big brand name while modern at the same time. No complaints Reviewed on: 15th February 2024

Excellent customer service

Customer service second to none always quick responses Reviewed on: 15th February 2024

This bank goes the extra mile to look after its cust...

This bank goes the extra mile to look after its customers. The whole experience is great and geared to the customer. Works especially well when travelling. And if you have a query then the chat is straightforward and it is easy to talk directly to a representative. Reviewed on: 15th February 2024

Very easy to use app for a techno phobic

Very easy to use app for a techno phobic Reviewed on: 15th February 2024

Receiving 1% cashback on spending is great!

Very happy with the 1% cashback I have been receiving on debit card spending for the last 1.5 years! Reviewed on: 15th February 2024

Good interest rates and excellent service.

Good interest rates and excellent service. Easy to use and simple to navigate. Easily can see my money across several accounts and easy to transfer money internally and to external accounts too. Reviewed on: 15th February 2024

Not had much experience

Not had much experience with them really only been with chase for a few months now. Overall the app is very easy to use, I like that the card has minimal information on there. The rewards is a good bonus for using the card. Reviewed on: 15th February 2024

Seamless in-app services, 24/7 dedicated phone team

Seamless in-app services including 24/7 dedicated telephone services. Absolute top notch. Reviewed on: 15th February 2024

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