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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Love my Chase account easy saving

I only opened an account as I was going on holiday and didn’t want to incur any charges. I have really enjoyed the Cashback and round up features and have saved over £600 without even thinking! I now use my Chase account as my everyday account. Reviewed on: 15th February 2024

Amazing bank

Just just great for saving you get great cash bank and an options for round up. Reviewed on: 15th February 2024

Easy and rewarding bank account

Easy to use app and seamless interactions with the bank. Very simple account offerings, all in all a completely positive experience. The 1% reward on spending really adds up, and I genuinely recommend this to people I know. Reviewed on: 15th February 2024

Easy to use App.

Easy to use App. Extra cash back rewards offered. Customer services easy to contact and are fast, friendly and efficient. Easy to move money between accounts. Fast transactions with notifications. Reviewed on: 15th February 2024

Great rewards with this current account.

Great rewards with this current account. Reviewed on: 15th February 2024

Always very helpful with queries and good at dealin...

Always very helpful with queries and good at dealing with problems when unauthorised money taken from account Reviewed on: 15th February 2024

Incredibly easy to use

Incredibly easy to use, with bonuses for spending money and the saver account pays a very nice rate of interest as well, Very easy to transfer funds between the two and into and out of the accounts. I had not heard of Chase operating as a retail bank in the UK before although I knew about it as a US bank. I wish I'd heard about it before. Reviewed on: 15th February 2024

Amazing.

Amazing. Excellent app and customer service Reviewed on: 15th February 2024

Lost my card in a machine in Turkey, had excellent c...

Lost my card in a machine in Turkey, had excellent customer service from Chase it was very helpful being able to speak with someone very late at night Reviewed on: 15th February 2024

Excellent Banking Services

Excellent customer service, extremely easy to contact and speak to a real person. The App is super easy to use for online banking and we are kept up to date with interest rates on our current and saver accounts. Reviewed on: 15th February 2024

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