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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Excellent Banking Services

Excellent customer service, extremely easy to contact and speak to a real person. The App is super easy to use for online banking and we are kept up to date with interest rates on our current and saver accounts. Reviewed on: 15th February 2024

If you got a problem just phone and you talked to...

If you got a problem just phone and you talked to a real person and they very quick at answering the phone and they get back to you love it Reviewed on: 15th February 2024

Brilliant Bank account

Brilliant interest rates for an account that is similar to a current account. No hidden clauses when moving money backwards and forwards between accounts. Able to create different debit card numbers on the one card. No visible card numbers to the public eye. Reviewed on: 15th February 2024

Quick efficient I like the way my transactions show...

Quick efficient I like the way my transactions show up instantly on my phone Reviewed on: 15th February 2024

Great bank account

Great bank account, I got this account as it was recommended for use abroad due to the excellent exchange rate for purchases, I like the notifications that pop up on my phone almost immediately when purchasing anything anywhere so I’m always confident with my spending, money in the account is always earning interest and I enjoy cash back with purchases so it’s a win win, highly recommended Reviewed on: 15th February 2024

Bank that gives back, makes you want to spend & save!

Recommend this bank to everyone, 1% back on virtually all purchases is amazing, great interest rates on Savings. The app is so easy to use & makes you want to log in & use. Modern day banking at its best! Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. Always keep you informed. Easy to use account. Earn cashback on spend. Reviewed on: 15th February 2024

App easy to use and is user friendly.

App easy to use and is user friendly. Reviewed on: 15th February 2024

Very transparent banking and clean interface.

Very transparent banking and clean interface. Quick Customer support as well. Reviewed on: 15th February 2024

App is great.

The app is very easy to use and I like the speed of the transactions. Also like the rates and the fee free international payments. I have had no problems at all with my accounts. Also the card never seems to have any problems. Reviewed on: 15th February 2024

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