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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Really easy, great App and fantastic customer service.

Really easy, great App and fantastic customer service. Reviewed on: 15th February 2024

Banking has it should be, for us!

I love the fact that I can speak to a customer operator straight away/ love it , it’s how it should be. Thank you i Reviewed on: 15th February 2024

Wonderful experience and excellent customer service

Wonderful experience and excellent customer service Reviewed on: 15th February 2024

Customer service is good for me

Customer service is good for me Reviewed on: 15th February 2024

Excellent products & service.

Excellent products & service. I have recommended Chas Bank to family & friends & they have all opened accounts. Reviewed on: 15th February 2024

I get 1% on most monthly purchases and a card that w...

I get 1% on most monthly purchases and a card that works using most currencies with no charges Reviewed on: 15th February 2024

Zero issues at all since opening the account.

Zero issues at all since opening the account. Excellent UI on app Reviewed on: 15th February 2024

I Won’t go bank to a traditional bank!

The bank is so easy and accessible with no complicated ways to get to things just a very simple but effective design. The interest rate is impressive and also the fact when you spend you can have a setting that rounds up the money to save as you spend which also surprisingly has a 5% interest rate. Very reliable and quick banking Reviewed on: 15th February 2024

Best bank in uk by a long way gives you everything y...

Best bank in uk by a long way gives you everything you want in a bank Reviewed on: 15th February 2024

The best customer service Friendly best for looking...

The best customer service Friendly best for looking out for there customers Reviewed on: 15th February 2024

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