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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent service great banking easy and hassle free

Excellent service great banking easy and hassle free Reviewed on: 15th February 2024

What’s not to like?

Really easy to use the online service, instant advice on transactions, nice incentive with the bonus reward on your spending and a good rate on my saving account.whats not to like? Reviewed on: 15th February 2024

Appreciate the immediate rebate for every spending

Appreciate the immediate rebate for every spending Reviewed on: 15th February 2024

Can use abroad at no cost.

Can use abroad at no cost. Get interest payments also. Can have more than one account on the same app. Also no number on the card. What could be better? An easy to use account that is wonderful. And can be used anywhere. Reviewed on: 15th February 2024

Great rewards

Great rewards for using the account Reviewed on: 15th February 2024

Reliant and easy to use app and great service

I have been a customer for above a year and have find the bank reliable and it has the best bank application of all that I have used (using TSB, Lloyd and NatWest as other examples) Reviewed on: 15th February 2024

No hassle at all, excellent service all round

No hassle at all, excellent service all round Reviewed on: 15th February 2024

My appreciation to Chase

I am writing to express my sincere appreciation for the exceptional banking experience I recently had with Chase. From the moment I first engaged with the services, I was impressed by the level of professionalism, efficiency, and personalized attention I received. First and foremost, I want to commend the customer service representatives for their unwavering dedication to providing top-notch assistance. Every interaction I had, whether in person or over the phone, was characterized by a genuine desire to understand and meet my needs. They were patient, knowledgeable, and always went above and beyond to ensure that I left with all my questions answered and concerns addressed. Moreover, I was thoroughly impressed by the ease and convenience of the digital banking platform. As someone with a busy schedule, being able to manage my accounts, transfer funds, and access important financial information from the comfort of my home or office is invaluable. The user-friendly interface and robust security measures gave me the peace of mind I needed to conduct my banking activities with confidence. Overall, my experience with Chase has far exceeded my expectations, and I would not hesitate to recommend the services to friends, family, and colleagues. In an industry where customer satisfaction is paramount, their dedication to excellence truly sets you apart. Reviewed on: 15th February 2024

Love my Chase debit card.

Love my Chase debit card. I can use it anywhere in the world. It’s never let me down. Reviewed on: 15th February 2024

Excellent cashback bonus for first year plus useful app

Excellent cashback bonus for first year plus useful app Reviewed on: 15th February 2024

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