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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great app which is easy to use.

Great app which is easy to use. Alerts are given when using card payments. Queries are answered quickly via the app Reviewed on: 15th February 2024

Superb customer service every time.

Whenever I have had a query about my account or need advice on how to access specific services, the person answering my question has responded quickly, and has either answered my query immediately, or has provided a step by step response on how to set up direct debits, standing orders etc. Reviewed on: 15th February 2024

Very helpful and friendly service.

Very helpful and friendly service. Good communication Reviewed on: 15th February 2024

excellent seamless banking experience

excellent seamless banking experience Reviewed on: 15th February 2024

Great bank, good customer service and good perks

Great bank, good customer service and good perks Reviewed on: 15th February 2024

Took a leap

Took a leap and got chase out as their cash back offer was good since then my wages goes to chase and I haven’t looked back Reviewed on: 15th February 2024

Chase is so well set up with fantastic support and i...

Chase is so well set up with fantastic support and it is easy to navigate the app. I also really like the top up feature and cash back. All in all a great bank. Very happy customer. Reviewed on: 15th February 2024

excellent service with cashback for most goods bough...

excellent service with cashback for most goods bought and no charges for use abroad Reviewed on: 15th February 2024

Easy to use and very good service and offers

Easy to use and very good service and offers Reviewed on: 15th February 2024

Best account I have ever had value for money and ins...

Best account I have ever had value for money and instant customer service if you have any issues I wish I had found this bank earlier nothing but high praise for from me. Reviewed on: 15th February 2024

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