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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

All you could want from a bank card

Fast, simple, convenient and you get cashback. What more could you want. Not forgetting the great interest rate on savings Reviewed on: 15th February 2024

Excellent experience, better than any account I've had

Overall excellent experience and better than any other bank account I've had. Easy to use app, quick and simple to do nearly everything I need. Reliability and uptime of the app hasn't been 100% but very near it. Rewards can't really be beaten. Only negative for me is dealing with cheques, so I need to pay those in elsewhere and then transfer the money over. Reviewed on: 15th February 2024

Cashback on purchases is great!

Cashback on purchases is great!Savings rate is good but could be better, overall really good. Reviewed on: 15th February 2024

Best bank App ever had.

Best bank App ever had. Very efficient and deposits and spend show instantly. Sometimes before I’ve been passed my receipt Reviewed on: 15th February 2024

Easy to use the app and clear help when/if needed.

Easy to use the app and clear help when/if needed. Competitive rates. Reviewed on: 15th February 2024

Chase bank is very professional, polite and prompt w...

Chase bank is very professional, polite and prompt with dealing with customers Reviewed on: 15th February 2024

Nice and easy to use, someone always there if you ne...

Nice and easy to use, someone always there if you need to chat and great interest rates. Reviewed on: 15th February 2024

The cashback on debit card spending is really unmatc...

The cashback on debit card spending is really unmatched anywhere else. Reviewed on: 15th February 2024

It was very easy to open an account.

It was very easy to open an account. And very user friendly. Reviewed on: 15th February 2024

Great App and excellent customer service.

Great App and excellent customer service. Feel like I get more for having a Chase account! Reviewed on: 15th February 2024

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