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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Very good

Great everyday banking, good perks and easy app Reviewed on: 13th February 2026

Great online experience

Great online experience no unplanned outages and availability Reviewed on: 13th February 2026

Good customer service experience where they solve is...

Good customer service experience where they solve issues straight away. The cash back is good but could be better if it was for all purchases again Reviewed on: 13th February 2026

Very easy to deal with and check accounts.

Very easy to deal with and check accounts. Reviewed on: 13th February 2026

Great customer service

Products are very good but customer service via the online chat is quick and helpful. Reviewed on: 13th February 2026

Great bank , sorted out a fraudulent transaction.

Great bank , sorted out a fraudulent transaction. No fuss , just great customer service. Reviewed on: 13th February 2026

very good customer service and deposit rates.

very good customer service and deposit rates. Very good app. Reviewed on: 13th February 2026

Easy to get in touch with and always happy to help y...

Easy to get in touch with and always happy to help you out. Reviewed on: 13th February 2026

Very easy to use app.

Very easy to use app. Enjoy all facilities, including savings accounts and how easy it is to open up different ones for different savings and the rewards and round ups. Reviewed on: 13th February 2026

Chase Bank superp

Really easy sign up app easy to use great interest rate on round up account and customer service excellent had my Google pay card cloned and money taken from account contacted chase and was amazed that everything was sorted out within 15 mins even new card details updated in Google wallet Reviewed on: 13th February 2026

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