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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Always very helpful and responsive customer service...

Always very helpful and responsive customer service chat line. Have always resolved my issues or answered my queries clearly. Reviewed on: 15th February 2024

Best bank ever so easy to use app and support is exc...

Best bank ever so easy to use app and support is excellent Reviewed on: 15th February 2024

Absolutely love this.

Absolutely love this. The rewards are brilliant Reviewed on: 15th February 2024

Easy to use

Easy to set up, use, switch between different accounts (eg holiday, current). Helpful features like copying card / account numbers to enter into other websites to pay for items / services. Competitive interest rates. Reviewed on: 15th February 2024

Excellent bank.

Excellent bank. I really like it Reviewed on: 15th February 2024

good app & cashback &easy to use

good app & cashback &easy to use Reviewed on: 15th February 2024

Very impressed when contacted by phone, got through...

Very impressed when contacted by phone, got through quickly, verified already as through the app. Reviewed on: 15th February 2024

I have been impressed by Chase but wish you would in...

I have been impressed by Chase but wish you would introduce a credit card account. Reviewed on: 15th February 2024

Great bank.

Great bank. I loved the option of adding a savings account to my current account. The interest rate is fantastic. Wish I had joined a few years ago. Reviewed on: 15th February 2024

Great service and helpful staff!

Great service and helpful staff! Reviewed on: 15th February 2024

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