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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

So good to use nice to be notified instantly when s...

So good to use nice to be notified instantly when spending money other banks can take days to see when money comes out. Reviewed on: 15th February 2024

EXCELLENT BANKING APP

Easy to use app and I like being informed when I've spent any money plus the 1% on spending and round up all help! Reviewed on: 15th February 2024

Great app.

Great app. Customer services are the best. Sorted out a dispute with a French bank atm to my satisfaction. Can’t praise them enough. Reviewed on: 15th February 2024

Chase has changed my banking experience.

Chase has changed my banking experience. Their cashback offers reward customers for simply spending & their round-up scheme incentivises saving. Also their online customer services is easy to use and very effective. After being scammed, their fraud department jumped on the claim immediately & replaced my card within minutes as well as reimbursing the money that had been taken within 24 hours. Reviewed on: 15th February 2024

Chase made us save a lot through the offerings that...

Chase made us save a lot through the offerings that the other banks do not have. 1% Cashback, round-up, great saving interest rate, and many more! We will certainly keep the Chase accounts as our main ones. Thank you Chass for your great products and customer service. Reviewed on: 15th February 2024

Fast efficient and easy to use I have several other...

Fast efficient and easy to use I have several other accounts and none of them come up to this for usage and response very easy to download on the first place and then so easy to use. Reviewed on: 15th February 2024

I love that you can separate your account

I love that you can separate your account into different titles and move money accordingly Reviewed on: 15th February 2024

Have always been able to speak to a person to discus...

Have always been able to speak to a person to discuss my issue. App is very to use and you get rewards on your spending Reviewed on: 15th February 2024

Easy to use online, good rates, cashback, good linke...

Easy to use online, good rates, cashback, good linked savings account clear information and speedy operation Reviewed on: 15th February 2024

Versatility

Am a newcomer to the bank but it was so beneficial when touring the far east recently. Reviewed on: 15th February 2024

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