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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Easy to use App with lots of information.

Easy to use App with lots of information. Good customer service. Novel ideas, like Round up and cash back. My only issue is not being to pay cash into my account Reviewed on: 15th February 2024

Amazing bank, would definitely recommend

The 1% cashback is amazing, it's such a good way to save a bit of extra money. The savings account has a great intrest rate too. Honestly best bank I've used, I recommend it to all my friends. Reviewed on: 15th February 2024

Everything I need in a bank.

Everything I need in a bank. Easy to use app, real time banking without any fuss what’s not to like. Reviewed on: 15th February 2024

Easy to bank with

The App is really easy to use. Setting up the account was straight forwards and the communications from Chase are just about right, not too many and not too few/ Reviewed on: 15th February 2024

Great service and very friendly app.

Great service and very friendly app. The 1%cash back is great. Reviewed on: 15th February 2024

Great customer service from an honest bank

Been a customer for more than two years and really enjoying a hassle-free customer service. I prefer to bank with a solid bank which Chase is one but it is also innovative in providing great service unlike most traditional banks. Reviewed on: 15th February 2024

Great app .

Great app . The cash back is good bonus to have and all straight forward. Reviewed on: 15th February 2024

I just love everything about Chase bank.

I just love everything about Chase bank. Honestly, I cannot wait till they start doing credit cards ins insurance rewards like more rewards. I’m just so happy and decided to make that my main current account with my salary goes into. I always have people talk about the one in America, so it was only right that I signed up for the one in UK and I cannot wait to see what other bits and pieces that they bring out. Reviewed on: 15th February 2024

Very easy to open an account and banking app is easy...

Very easy to open an account and banking app is easy to use and understand Reviewed on: 15th February 2024

Great bank

Never had a problem with this bank , always been able to speak to someone and fix any issues i have Reviewed on: 15th February 2024

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