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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great bank, cashback and saving option

Great bank, cashback and saving option Reviewed on: 15th February 2024

Banking finally brought into the modern day

Chase is a great option for a bank, whilst other high street banks require you to visit in person or wait for answers to questions, Chase is the exact opposite and makes completing normal banking tasks really easy. Several of my family members all use Chase and I have recommended it to friends too. The high interest rate which is updated frequently in line with Bank of England changes, is great and the 1% cashback is a fantastic incentive to use the card regularly. Overall I am very happy with Chase and the experience I have had with them over the last year. Reviewed on: 15th February 2024

Everything runs smoothly, from savings to current ac...

Everything runs smoothly, from savings to current account, I would definitely recommend to anyone Reviewed on: 15th February 2024

Very good reliable and easy to use

Very good reliable and easy to use Reviewed on: 15th February 2024

Top for Technology and Service

Always professional and helpful 24 hours day and night, with a great forward thinking product which has never had any glitches or issues , thank you Reviewed on: 15th February 2024

Cash back and small change reward is unparalleled.

Cash back and small change reward is unparalleled. Reviewed on: 15th February 2024

Everything is sorted in minutes

Everything is sorted in minutes no waits and automated calls Reviewed on: 15th February 2024

Excellent bank resolves issues fast and professional...

Excellent bank resolves issues fast and professional easy to use and helpful communications Reviewed on: 15th February 2024

Great Bank & Slick Mobile App

Great customer service when contacted. The app is one of the best banking ones that I have used across the market. The push notifications are particularly helpful when money enters and leaves your account and the advanced warning of direct debit payments is another great feature. Reviewed on: 15th February 2024

Had an excellent experience since day one, it’s the...

Had an excellent experience since day one, it’s the first time I have been able to use the extra features like round up’s and cash back on spend without any difficulties Reviewed on: 15th February 2024

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