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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Amazing 2024

It’s so easy efficient bearing in mind you don’t have to do much. Interest is paid promptly and I just find all my accounts with chase reassuring. Reviewed on: 15th February 2024

Chase current account

Easy to use app good communication fair interest rates unlike some other banks good ideas like round up Reviewed on: 15th February 2024

Had a problem with a vendor, chase customer service...

Had a problem with a vendor, chase customer service rep sorted the problem instantly Reviewed on: 15th February 2024

Ease of use

Very easy to use, seamless and informative Reviewed on: 15th February 2024

Haven’t looked back since starting to use chase!

Haven’t looked back since starting to use chase! Brilliant customer service, putting the customer back at the front of the mind. Easy service to use & never had a single issue. My only go to bank now. Reviewed on: 15th February 2024

Happy with Chase Bank.

Happy with Chase Bank. I've found their customer service very helpful. Would like more interest, but wouldn't everyone! Reviewed on: 15th February 2024

Enjoy using it abroad and round up good

Enjoy using it abroad and round up good Reviewed on: 15th February 2024

The cash back offers are amazing

The offers are amazing, I’ve saved hundreds more than I would’ve with my previous bank Reviewed on: 15th February 2024

Great benefits, excellent customer service, easy app...

Great benefits, excellent customer service, easy app to use Reviewed on: 15th February 2024

App is so easy to use, the rate are brilliant and I...

App is so easy to use, the rate are brilliant and I can use anywhere in the world Reviewed on: 15th February 2024

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