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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Simple to use with excellent customer service.

Simple to use with excellent customer service. Reviewed on: 15th February 2024

First class bank to rival the big retail banks

First class bank to rival the big retail banks in U.K. with service & products. Reviewed on: 15th February 2024

Good app and cash back

This current account gives 1% cash back which is a good deal. The app is very user friendly and have all the functionality I need. Reviewed on: 15th February 2024

Great account, particularly if you are planning on u...

Great account, particularly if you are planning on using it overseas, as there are minimal charges for using the card and cash back is a bonus! Reviewed on: 15th February 2024

Money back.

Money back.instant notification of transaction.Brilliant site Reviewed on: 15th February 2024

Chase bank gives 1% cash back for every money you...

Chase bank gives 1% cash back for every money you spent Reviewed on: 15th February 2024

I moved to chase to use abroad

I moved to chase to use abroad but. Is have chosen it to use permanently Reviewed on: 15th February 2024

Easy to use and transfer money in and out

Easy to use and transfer money in and out Reviewed on: 15th February 2024

Ultra fast and responsive chat.

Ultra fast and responsive chat. In dispute with Plumbers over a payment, quickly offered to stand in as the legal representatives. Reviewed on: 15th February 2024

Always quick to answer any queries

Always quick to answer any queries Reviewed on: 15th February 2024

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