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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Simple, quick and hassle free.

Simple, quick and hassle free. Nice cashback and roundup. All the information that you need is there and easy to access Reviewed on: 15th February 2024

Great all-rounder, always recommend!

The app interface, the high interest rates, regular e-newsletter, and general smooth sailing of banking with Chase means I recommend them to literally everyone who ever complains about their bank. The monthly cash back is my main selling point when recommending but the security when using the card online is ace, as well as the lack of numbers on the physical card makes me feel better when making purchases. Reviewed on: 15th February 2024

Excellent brand followed up with an excellent produc...

Excellent brand followed up with an excellent product, well differentiated from other banks Reviewed on: 15th February 2024

The experience is so easy and I now use chase for al...

The experience is so easy and I now use chase for all my banking Reviewed on: 15th February 2024

Love the 1% cashback on all purchases and round up

Love the 1% cashback on all purchases and round up savings, e.g. if an item is 95p then 5p goes into savings account. The app is great for managing everything and it feels safe using your Debit card as it has no account details should it be lost or stolen. Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. They respond immediately and help every time. Reviewed on: 15th February 2024

Both current account and savings account are very ea...

Both current account and savings account are very easy to use and have good rates. Reviewed on: 15th February 2024

Amazing love banking with chase a lot of rewards

Amazing love banking with chase a lot of rewards Reviewed on: 15th February 2024

Quick to respond via message chat.

Quick to respond via message chat. Everytime I've needed assistance they've been there on the chat app and its actual humans you're talking too not AI. You leave the chat feeling a valued and respected. Totally recommend Chase to everyone. Reviewed on: 15th February 2024

Great digital offering

Really easy, secure and simple banking service - with many benefits for customer Reviewed on: 15th February 2024

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