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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48938 reviews)

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4.94

Based on 48,938 reviews, last reviewed 25th Mar 2026

448100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Beware switchers Whilst I love the ease of opening a current account, if you want a savings account you have to have a current account. Beware any switchers: if you cl... Read more Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48938)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Very easy to use app.

Very easy to use app. Enjoy all facilities, including savings accounts and how easy it is to open up different ones for different savings and the rewards and round ups. Reviewed on: 13th February 2026

Chase Bank superp

Really easy sign up app easy to use great interest rate on round up account and customer service excellent had my Google pay card cloned and money taken from account contacted chase and was amazed that everything was sorted out within 15 mins even new card details updated in Google wallet Reviewed on: 13th February 2026

Great service easy to use app, recommend to all my f...

Great service easy to use app, recommend to all my friends easy to transfer Reviewed on: 13th February 2026

Easy to use.

Easy to use. Cashback. Easy to set up new payees. Reviewed on: 13th February 2026

Excellent service & customer care

Excellent service & customer care Reviewed on: 13th February 2026

Works simply and efficiently.

Works simply and efficiently. If you have any sort of problem, you get through quickly without having to navigate lots of menus Reviewed on: 13th February 2026

Really easy to use app.

Really easy to use app. Customer service is really good. Reviewed on: 13th February 2026

Such a great account especially the roundup feature...

Such a great account especially the roundup feature which helps my savings Reviewed on: 13th February 2026

Chase treat existing customers with contempt.

Chase treat existing customers with contempt. Offers are aimed at attracting new customers, once onboard saving rates, cash back and incentives are poor. Reviewed on: 13th February 2026

Excellent Bank

Since banking with Chase they have always offered support, easy access to my accounts, tracking savings and spends easily Reviewed on: 13th February 2026

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