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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Wonderful bank account

The app is easy to use and I can get rewards by using Chase account Reviewed on: 15th February 2024

All around the best

I get a 1% cashback on my spending. I used when I was in Europe and drawing cash from an ATM was free of charge and at better exchange rates than you would usually get. Customer service was excellent the one time I needed it. Reviewed on: 15th February 2024

Customer Service

Customer service was excellent when I had a query Reviewed on: 15th February 2024

Amazing offering of 1% cashback on all purchases.

Amazing offering of 1% cashback on all purchases. Very easy to use app. Also offers competitive savings products. Reviewed on: 15th February 2024

Every time I have a problem they have solved them.

Every time I have a problem they have solved them. Reviewed on: 15th February 2024

Love it.

Love it. Easy to use, great perks and interest rates. Reviewed on: 15th February 2024

Swift service being able to speak to a person within...

Swift service being able to speak to a person within 4 rings max.love the 1% cash back and the round up it may be pence but amazing how it mounts up .Had nothing but excellent seevice since we joined . Have already recommended to friends and family Reviewed on: 15th February 2024

Using the Chase Banking app is so easy, I can check...

Using the Chase Banking app is so easy, I can check my account at any time and if I am making a purchase I have to approve it in my banking app before the transaction goes through. I love the save the change function that pays extra interest over the year and I enjoy receiving the 1% cash back on purchases. It encourages saving and at every opportunity I try to transfer money to my savers account to earn extra interest during the month. I also love that the app shows you how much you have spent so far during the month, I am trying to make savings and it discourages me from making too many large purchases during the month. Thank you Chase, I love my banking with you, 100% satisfaction from this happy customer. Reviewed on: 15th February 2024

Just happy with the product.

Just happy with the product. I like the continuing cashback feature. I like the easy withdrawal and almost instantaneous deposit from other bank accounts. Good app, never fails. Reviewed on: 15th February 2024

Excellent Chase Bank

Excellent communications system and fabuous helpful staff,excellent online app easy to use .Clear transaction visability .I would recommend Chase Bank to anyone that wants a super mobile banking App . Chase is a very good banking product . To be recommended Reviewed on: 15th February 2024

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