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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Customer service brilliant

Customer service team have always helped me to successful conclusions and often going above and beyond to get me the answers I need. App is a joy to use. Reviewed on: 15th February 2024

Had 20 k in HSBC no interest chase gave me 4.

Had 20 k in HSBC no interest chase gave me 4.2 percentage Reviewed on: 15th February 2024

Love the cash back and really like the round up...

Love the cash back and really like the round up option Reviewed on: 15th February 2024

Happy customer

I find the app easy to use and reliable. Great interest as well! Reviewed on: 15th February 2024

Love using my chase card when I shop.

Love using my chase card when I shop. Great benefits. Reviewed on: 15th February 2024

Excellent simplicity

Simple to set up, simple to use, free cash back added is sweet, overall very satisfied Reviewed on: 15th February 2024

I had a problem with moneys being taken from my acco...

I had a problem with moneys being taken from my account and Chase Bank dealt with the problem in 1 phone call Reviewed on: 15th February 2024

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Good product, except for payment limits.

Good product, except for payment limits. Rewards and interest on current account. Reviewed on: 15th February 2024

Excellent service.

Excellent service. Brilliant account. I use the round up service. Reviewed on: 15th February 2024

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