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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Swift service being able to speak to a person within...

Swift service being able to speak to a person within 4 rings max.love the 1% cash back and the round up it may be pence but amazing how it mounts up .Had nothing but excellent seevice since we joined . Have already recommended to friends and family Reviewed on: 15th February 2024

Using the Chase Banking app is so easy, I can check...

Using the Chase Banking app is so easy, I can check my account at any time and if I am making a purchase I have to approve it in my banking app before the transaction goes through. I love the save the change function that pays extra interest over the year and I enjoy receiving the 1% cash back on purchases. It encourages saving and at every opportunity I try to transfer money to my savers account to earn extra interest during the month. I also love that the app shows you how much you have spent so far during the month, I am trying to make savings and it discourages me from making too many large purchases during the month. Thank you Chase, I love my banking with you, 100% satisfaction from this happy customer. Reviewed on: 15th February 2024

Just happy with the product.

Just happy with the product. I like the continuing cashback feature. I like the easy withdrawal and almost instantaneous deposit from other bank accounts. Good app, never fails. Reviewed on: 15th February 2024

Excellent Chase Bank

Excellent communications system and fabuous helpful staff,excellent online app easy to use .Clear transaction visability .I would recommend Chase Bank to anyone that wants a super mobile banking App . Chase is a very good banking product . To be recommended Reviewed on: 15th February 2024

Customer service brilliant

Customer service team have always helped me to successful conclusions and often going above and beyond to get me the answers I need. App is a joy to use. Reviewed on: 15th February 2024

Had 20 k in HSBC no interest chase gave me 4.

Had 20 k in HSBC no interest chase gave me 4.2 percentage Reviewed on: 15th February 2024

Love the cash back and really like the round up...

Love the cash back and really like the round up option Reviewed on: 15th February 2024

Happy customer

I find the app easy to use and reliable. Great interest as well! Reviewed on: 15th February 2024

Love using my chase card when I shop.

Love using my chase card when I shop. Great benefits. Reviewed on: 15th February 2024

Excellent simplicity

Simple to set up, simple to use, free cash back added is sweet, overall very satisfied Reviewed on: 15th February 2024

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