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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great app, cash back and great interest.

Great app, cash back and great interest. What more could you ask for? Reviewed on: 15th February 2024

Just love my chase app.

Just love my chase app. I use it for all my daily spending. So easy to use. Would be lost without it now. Reviewed on: 15th February 2024

Simple to use app.

Very simple to use app and the pay 1% on most spending. Easy to switch money between savings and current accounts. Reviewed on: 15th February 2024

Great customer service.

Great customer service. A problem I had with my budget no being notified when reaching limit. Sorted really quickly Reviewed on: 15th February 2024

Good interest and easy app to use plus very helpful...

Good interest and easy app to use plus very helpful to solve problems Reviewed on: 15th February 2024

Accessible, the best rates, easy to use and safe.

Accessible, flexible, easy to use and safe. Not to mention one of the best rates in the U.K.! Everything about chase oozes professionalism. They clearly care about their customer and want to help improve their service as much as possible as well as match the best rates. If anything was to go wrong (not that it has) the clear user interface and emergency contact lines make it clear and comforting if you ever need them. Reviewed on: 15th February 2024

Great experience

Great experience good interest rates love the cash back and round up features Reviewed on: 15th February 2024

Opening my account was very easy.

Opening my account was very easy. Moving money between pots i easily created was hassle free and easy to do. If i transferred money from a different bank to my chase account it would appear instantly. Cash back at 1% on every transaction was a very welcomed bonus as well. Reviewed on: 15th February 2024

Looks after customers.

Looks after customers. Offers incentives and great options. So easy to access and move my money Reviewed on: 15th February 2024

Easy navigation in app cashback on spending and noti...

Easy navigation in app cashback on spending and notification on outgoings glad i switched Reviewed on: 15th February 2024

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