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Chase Bank: Current account reviews

4.86
Based on 48,990 reviews, last reviewed 5th May 2026
97% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

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Chase Bank Current account reviews (48990)

Excellent customer service

5
Good customer service quick response time for any queries. Account opening was a breeze Reviewed on: 15th February 2024

Really easy app to use for all my banking needs.

5
Really easy app to use for all my banking needs. Excellent savings rate which is applied every month. Reviewed on: 15th February 2024

Chase - highly recommended

5
Best rates, easy to use app and great customer service if you do need to speak to them! Reviewed on: 15th February 2024

Excellent bank to choose from, hopefully they contin...

5
Excellent bank to choose from, hopefully they continue to be this way Reviewed on: 15th February 2024

Great Bank so glad I switched

5
Customer Service exceptional. Great App. Wonderful products. Reviewed on: 15th February 2024

Excellent app, very easy to use and clear information.

5
Excellent app, very easy to use and clear information. When I needed to contact someone it was a quick response. Reviewed on: 15th February 2024

Easy to use app.

5
Easy to use app. Customer service resolved an issue quickly and without hesitation. Reviewed on: 15th February 2024

Great service.

5
Great service. Problem resolved quickly and efficiently. Keep me up to date on any changes. Very Happy. With Chase bank Reviewed on: 15th February 2024

Customer friendly

5
I’ve been with chase bank for a year and half,if I have any issues,ring customer care,the way they receive their customer is lovely, just sort you out asap,I will say I have confidence in chase bank. Reviewed on: 15th February 2024

Simply the most straightforward banking experience.

5
Simply the most straightforward banking experience. The app is great, the rates are excellent too. An example to the shoddy banks that have held my accounts previously Reviewed on: 15th February 2024

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