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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Simply the best bank.

Simply the best bank. Chase have the best banking app on the market, it’s so easy to use & very user friendly. The saving pots make saving very easy & the 1% cash back is a dream. Reviewed on: 15th February 2024

I love chase.

I love chase.Best bank I have ever used. Very easy to set up.Cash back on purchases plus a very good interest rate on their easy access savings accounts.Very secure app and very easy to use.Instant balance transfers.Customer service is top notch 10 out of 10 for me Reviewed on: 15th February 2024

Not yet had any problems!

Not yet had any problems! Monitoring my account is very easy. App is very user friendly. Reviewed on: 15th February 2024

The app is so easy to use

The app is so easy to use and you can transfer so easily between accounts and to others Reviewed on: 15th February 2024

Great Banking App and highly recommend

Great App to use, really easy to navigate and great customer service. The App feels really safe to use and super secure so no worries about using it. Love the saving feature of rounding up what I have spent and putting it in a separate savings account. Also the fact I can use my card abroad and not be charged is a game changer. Reviewed on: 15th February 2024

The app makes it so easy

The app makes it so easy to manage my accounts. Cash back on everyday purchases is such a boon Reviewed on: 15th February 2024

Been a customer for almost 2 years happy with my exp...

Been a customer for almost 2 years happy with my experience Reviewed on: 15th February 2024

Great bank

I have used this account for over a year. Works really well and feel my.money is safe. All purchases are receipted quickly on your phone. Also a bonus of cashback and interest Reviewed on: 15th February 2024

Easy to open an account and excellent app.

Easy to open an account and excellent app functionality. Have only needed to contact support on 2 occasions, both times, excellent customer service with queries resolved. Reviewed on: 15th February 2024

Always diligent and curtus in large payments are inv...

Always diligent and curtus in large payments are involved. Pacient and respectful on the phone. But importantly thier response time is fast. The range of user options for account holders is interesting and engaging which can make banking/saving fun. Reviewed on: 15th February 2024

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