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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

The app makes it so easy

The app makes it so easy to manage my accounts. Cash back on everyday purchases is such a boon Reviewed on: 15th February 2024

Been a customer for almost 2 years happy with my exp...

Been a customer for almost 2 years happy with my experience Reviewed on: 15th February 2024

Great bank

I have used this account for over a year. Works really well and feel my.money is safe. All purchases are receipted quickly on your phone. Also a bonus of cashback and interest Reviewed on: 15th February 2024

Easy to open an account and excellent app.

Easy to open an account and excellent app functionality. Have only needed to contact support on 2 occasions, both times, excellent customer service with queries resolved. Reviewed on: 15th February 2024

Always diligent and curtus in large payments are inv...

Always diligent and curtus in large payments are involved. Pacient and respectful on the phone. But importantly thier response time is fast. The range of user options for account holders is interesting and engaging which can make banking/saving fun. Reviewed on: 15th February 2024

The perfect service in all aspects.

The perfect service in all aspects. Reviewed on: 15th February 2024

Speak to a person on the phone without having to wait.

I really like that I can speak to a representative over the phone and they are always quick to answer with no wait time. Always very helpful too. Reviewed on: 15th February 2024

Has perfectly met the expectation

I've been with Chase for few months. The app works perfectly and it's really user friendly Reviewed on: 15th February 2024

Everything I have asked I’ve received

Everything I have asked I’ve received Reviewed on: 15th February 2024

Great account with functional app

Easy account to set up, great functional app to operate the account, competitive interest rate, cash back and round up savings schemes. Reviewed on: 15th February 2024

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