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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

5
Great service and product and rates Reviewed on: 6th March 2025

Back in the day there was three blind mice

5
Back in the day there was three blind mice Reviewed on: 15th February 2024

Great customer service which is quick to resolve issues

5
Great customer service which is quick to resolve any issues. Straightforward with a grey app supporting the customer and business Reviewed on: 15th February 2024

Excellent App and service

5
I Have been with them for over a year. No problems, easy to use and understand, and with the added benefit of having an additional savings account with a good interest rate, want more can you ask for. Reviewed on: 15th February 2024

App is easy to use and when I’ve needed support I’ve...

4
App is easy to use and when I’ve needed support I’ve got it easily Reviewed on: 15th February 2024

Chase, .the best a bank can get.

5
I love the ease of the App, the customer service is absolutely first class, I can’t praise them enough! Reviewed on: 15th February 2024

Excellent service.

5
Excellent service. Easy to sign up and manage. Good interest and perks Reviewed on: 15th February 2024

Having suffered a stroke, I need good customer suppo...

5
Having suffered a stroke, I need good customer support, and I always receive it!! Reviewed on: 15th February 2024

Great bank great incentives

5
I voted customer service as neutral as I’ve never had to contact them. Love the cashback element of the card and seems the best out there by far Reviewed on: 15th February 2024

Very helpful, polite and friendly service

5
Very helpful, polite and friendly service Reviewed on: 15th February 2024

really easy to use and great rewards

5
really easy to use and great rewards Reviewed on: 15th February 2024

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