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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Best bank account I’ve ever had.

Best bank account I’ve ever had. Excellent easy to use app with great features. This is how banking should be Reviewed on: 15th February 2024

Back in the day there was three blind mice

Back in the day there was three blind mice Reviewed on: 15th February 2024

Great customer service which is quick to resolve issues

Great customer service which is quick to resolve any issues. Straightforward with a grey app supporting the customer and business Reviewed on: 15th February 2024

Excellent App and service

I Have been with them for over a year. No problems, easy to use and understand, and with the added benefit of having an additional savings account with a good interest rate, want more can you ask for. Reviewed on: 15th February 2024

App is easy to use and when I’ve needed support I’ve...

App is easy to use and when I’ve needed support I’ve got it easily Reviewed on: 15th February 2024

Chase, .the best a bank can get.

I love the ease of the App, the customer service is absolutely first class, I can’t praise them enough! Reviewed on: 15th February 2024

Excellent service.

Excellent service. Easy to sign up and manage. Good interest and perks Reviewed on: 15th February 2024

Having suffered a stroke, I need good customer suppo...

Having suffered a stroke, I need good customer support, and I always receive it!! Reviewed on: 15th February 2024

Great bank great incentives

I voted customer service as neutral as I’ve never had to contact them. Love the cashback element of the card and seems the best out there by far Reviewed on: 15th February 2024

Very helpful, polite and friendly service

Very helpful, polite and friendly service Reviewed on: 15th February 2024

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