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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 10th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Banking best Good customer service and quick service and delivery time Reviewed on: 10th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great customer service

Products are very good but customer service via the online chat is quick and helpful. Reviewed on: 13th February 2026

Great bank , sorted out a fraudulent transaction.

Great bank , sorted out a fraudulent transaction. No fuss , just great customer service. Reviewed on: 13th February 2026

very good customer service and deposit rates.

very good customer service and deposit rates. Very good app. Reviewed on: 13th February 2026

Easy to get in touch with and always happy to help y...

Easy to get in touch with and always happy to help you out. Reviewed on: 13th February 2026

Very easy to use app.

Very easy to use app. Enjoy all facilities, including savings accounts and how easy it is to open up different ones for different savings and the rewards and round ups. Reviewed on: 13th February 2026

Chase Bank superp

Really easy sign up app easy to use great interest rate on round up account and customer service excellent had my Google pay card cloned and money taken from account contacted chase and was amazed that everything was sorted out within 15 mins even new card details updated in Google wallet Reviewed on: 13th February 2026

Great service easy to use app, recommend to all my f...

Great service easy to use app, recommend to all my friends easy to transfer Reviewed on: 13th February 2026

Easy to use.

Easy to use. Cashback. Easy to set up new payees. Reviewed on: 13th February 2026

Excellent service & customer care

Excellent service & customer care Reviewed on: 13th February 2026

Works simply and efficiently.

Works simply and efficiently. If you have any sort of problem, you get through quickly without having to navigate lots of menus Reviewed on: 13th February 2026

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