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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

I cannot fault them.

I have both current and savings accounts with Chase bank. The accounts were quick and easy to set up. With good interest rates. I have travelled extensively around the world and have found the debit card great to use anywhere I have been, whatever the currency was in the country I was in at the time. The accounts are easy to use, transfer funds to and from and the App on my phone notifies me promptly of any movement ( withdrawals or deposits ) on the accounts. The idea of not having all the personal details on the card , I initially thought may be a hinderance but it is in fact quite the opposite, knowing the car is more secure. In any of my dealings with the bank , I have found them easy and quick to get hold of and very helpful. Reviewed on: 15th February 2024

Excellent customer care

Excellent customer relation. Listens very well and give solution to my request Reviewed on: 15th February 2024

The Best!

Never had an issue with Chase, CS is quick and easy to get hold of. Competitive savings interest and also good perks. I.e cash back and current account interest. Reviewed on: 15th February 2024

Every thing is easy

Easy so see and move funds, quick with reply’s on chat and can speak to someone on the phone Reviewed on: 15th February 2024

Great offers and experience

I have earned a lot of money via the 1% cashback and also via the high interest round-up feature. What's more, there's interest to be earned on your current account balance as well. The integration between current and savings accounts is also a nice bonus Reviewed on: 15th February 2024

I enjoy the cash back on my card transactions.

I enjoy the cash back on my card transactions. Also, times I add to request for refund the process of contacting customer service was seamless with fast response. The process was fast. Reviewed on: 15th February 2024

Great all around

I have no complaints about Chase. They have been easy to use, efficient and helpful when and where needed. I am so happy I chose Chase. I introduced my mother, sister and best mate to the bank I love Chase. Reviewed on: 15th February 2024

Works as a bank should.

Works as a bank should. Keeps asking about new ideas. Reviewed on: 15th February 2024

Simply the best

I am absolutely satisfied by The CHASE banking service! It is secure, flexible & user friendly! Reviewed on: 15th February 2024

I was a sceptical at first of setting up another cur...

I was a sceptical at first of setting up another current account, but I was attracted to the benefits, particularly the 1% cashback and savings accounts. I'm very glad I gave it a go - as the whole things has been trouble free. It was very easy and quick to set up - all through the fantastic app. Great work. Reviewed on: 15th February 2024

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