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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48937 reviews)

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4.94

Based on 48,937 reviews, last reviewed 25th Mar 2026

448100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Thrill is in the Chase Exceptionally easy to use and often with decent interest, I've been hesitant to go elsewhere. Accessible for when travelling and brilliant smoothness ... Read more Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48937)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Great banking experience

Had for a good few years and saving opportunities have been outstanding Reviewed on: 13th February 2026

The best

Great saving rate. Best I’ve found. Reviewed on: 13th February 2026

All good, very helpful when contacted

All good, very helpful when contacted Reviewed on: 13th February 2026

Easy to use and great value.

Easy to use and great value. I have the current account, savings and credit card and they’re all great with brilliant customer service should ever need it. I always recommend Chase to friends and they’re always grateful after! Reviewed on: 13th February 2026

Trust, so easy to use.

Very easy to use. Great interest rate. We both are in our 60s and 70 trust this bank and we are not very trusting people. Reviewed on: 13th February 2026

Easy to use app.

Easy to use app. Customer service the best!! Reviewed on: 13th February 2026

Fast, Friendly service, convenient and easy to use,...

Fast, Friendly service, convenient and easy to use, very logical environment. Communicating with them is easy. Flexible and responsive. I have only good things to say about them. I really appreciate it. I'm glad my daughter recommended them to me. Reviewed on: 13th February 2026

It just works, without any drama.

It just works, without any drama. The app is easy to use and tells me everything I need to know, and it's always available, 24/7, (apart from the occasional planned outage, but everything needs maintenance). Reviewed on: 13th February 2026

My experience with Chase Bank has been very positive...

My experience with Chase Bank has been very positive overall. Their customer service is responsive and professional, and I’ve found their staff helpful whenever I’ve had questions or needed support. The banking app is easy to use, secure, and convenient for managing my finances. Transactions are smooth, and I appreciate the reliability and trustworthiness of the bank. Chase provides a strong sense of security and efficiency, which makes banking with them a comfortable experience. I would recommend Chase to others based on the consistency and quality of service I’ve received. Reviewed on: 13th February 2026

Excellent bank good cashback and problems solved ver...

Excellent bank good cashback and problems solved very quickly woth great communication Reviewed on: 13th February 2026

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