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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great service and good saving rate.

Great service and good saving rate. Reviewed on: 15th February 2024

Chase UK has revolutionized my banking experience!

Chase UK has revolutionized my banking experience! Their app is incredibly intuitive and packed with useful features, making managing my finances a breeze. The rewards program is top-notch, and the customer service team is always friendly and efficient. Reviewed on: 15th February 2024

What isn’t there to like about Chase bank?

What isn’t there to like about Chase bank? you get free money, 1% back on all purchases for a year, there’s many great features in the app like saving your change and putting that in a separate account, easy and fast to send money to people, free withdrawal on holiday and the customer service is one of the best, I had an issue with a company not refunding me my money, I sent proof and they send me the amount straight away while they investigated the situation, I’ve already got some family and friends to swap. Reviewed on: 15th February 2024

Best Bank Best Service

I am an overseas PhD student. Chase is the best bank I used in UK. Reviewed on: 15th February 2024

Excellent service all round.

On a few occasions I’ve had to ask a few questions and no only does their website give very good answers but you can talk to a person. Reviewed on: 15th February 2024

Great experience all round.

Great experience all round. The app is very easy to use. Great interest rate paid monthly. Ability to spend money abroad for no fee. Cashback on all purchases is also an excellent feature. There’s no need for branches. Reviewed on: 15th February 2024

Since I discovered Chase, I have a lot.

Since I discovered Chase, I have a lot. They support me and give me advice. I feel safer and comfortable. Reviewed on: 15th February 2024

An approachable customer service together with a fla...

An approachable customer service together with a flawless banking app is a recipe for a perfect bank. Well done Chase Reviewed on: 15th February 2024

Easy to access and use.

Easy to access and use. Great app too! Reviewed on: 15th February 2024

Satisfied

Satisfied customer - been using for well over a year. Easy to use and good value. Reviewed on: 15th February 2024

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