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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Whatever the reason for contacting customer service...

Whatever the reason for contacting customer service they always have a solution immediately and go that little bit extra Reviewed on: 15th February 2024

Easy to use

Easy to use and no issues so far Reviewed on: 15th February 2024

No fuss online banking, modern concept

No fuss online banking, modern concept, I.e. no cheques or cash deposits, no cheque book or overdraft facility. Rewards on spending. Human call centre. Instant access to my banking via the app which is secured with biometrics. Reviewed on: 15th February 2024

Don’t trust me try yourself

Just a breath of fresh air to have a bank this good. Reviewed on: 15th February 2024

easy to used

The apps easy to used, helpful service, I Reviewed on: 15th February 2024

I bank with multiple high street banks, HSBC, fd and...

I bank with multiple high street banks, HSBC, fd and Halifax. Chase is by far the best current account provider due to multiple factors such as cash back and the innovate app. The functionality of the app trumps all 3 of my other providers but together! Reviewed on: 15th February 2024

Seamless experience

Seamless experience - just makes everything much easier. The app is the best banking app I have used, it's straightforward and easy to use - accessible to everyone. The cash back and round savings are a nice little perk too. Can't reccomend Chase enough. Reviewed on: 15th February 2024

My favourite bank

Chase has been my go to bank and I use it for all my transactions Reviewed on: 15th February 2024

Everything running smoothly.

Everything running smoothly. I’m using Chase more and more. Especially abroad. Reviewed on: 15th February 2024

Free Money

You keep giving me free money. Have always received top advice, never had to wait long when contacting you by phone Reviewed on: 15th February 2024

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