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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48939 reviews)

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4.94

Based on 48,939 reviews, last reviewed 25th Mar 2026

448200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Get rewards on spending for petrol and supermarket s... Get rewards on spending for petrol and supermarket shopping. Usually equates to approximately £8 a month. Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48939)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Great bank account and excellent customer service

Great bank account and excellent customer service Reviewed on: 13th February 2026

My bank of choice

Chase has been my bank of choice since opening my account. They are easy to get hold of in a crisis and work through solution efficiently. Reviewed on: 13th February 2026

Excellent service since I opened the account

Excellent service since I opened the account Reviewed on: 13th February 2026

good current account services for banking but just o...

good current account services for banking but just online Reviewed on: 13th February 2026

Happy Customer

I opened a chase account initally just to use whilst travelling as I was able to use my debit card in Europe/Australia without exchange fees & also received better conversion rates. I now use it as my main bank & opened a savings account. Interest rate was boosted (for a period of time) which was well above all other providers. I had to contact customer service (via my App) when setting up the account & was very happy with their service. Reviewed on: 13th February 2026

App is easy to use, very helpful when needed.

App is easy to use, very helpful when needed. Great savings rates too and great for travel Reviewed on: 13th February 2026

Easy banking

Chase offer every thing I need in a current account with ease Reviewed on: 13th February 2026

Great bank , responsive , communication excellent .

Great bank , responsive , communication excellent . I have full confidence in them. Reviewed on: 13th February 2026

Customer service best I have received from a bank .

Customer service best I have received from a bank . Super efficient. Reviewed on: 13th February 2026

Excellent fee free foreign exchange transactions and...

Excellent fee free foreign exchange transactions and easy to use app. Reviewed on: 13th February 2026

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