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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

96% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

So easy to use.

So easy to use. Great product. Offers good finance products. Reviewed on: 15th February 2024

Best banking experience so far!

Best banking experience so far! No extra fees when using oversea, quite decent currency rates actually! Great everyday banking, convenient and user friendly bank app, 24*7 customer service with no waiting! no fuss and just banking! Even better, you get 1% cashback for almost all purchases! What do you expect more? Reviewed on: 15th February 2024

so easy .

so easy to use the app & can do everything on line. Reviewed on: 15th February 2024

Their product suite and integration with nutmeg is a...

Their product suite and integration with nutmeg is awesome. I am very happy with the offering Reviewed on: 15th February 2024

Customer service is great

When I needed to contact customer services there was no problem with accessing a human to speak to. They were friendly and helpful and sorted the issue with my card without any problem. Reviewed on: 15th February 2024

Good rewards, fast efficient service

Good rewards, fast efficient service Reviewed on: 15th February 2024

I love my chase account and saving.

I love my chase account and saving. ! And it’s so easy to use the app Reviewed on: 15th February 2024

I have been with Chase for just over a year

I have been with Chase for just over a year and I think they are excellent to deal with. Reviewed on: 15th February 2024

Excellent service.

Telephones answered very quickly. Customer service representatives are knowledgeable and patient.. Reviewed on: 15th February 2024

Excellent customer service as well as we can earn 1%...

Excellent customer service as well as we can earn 1% cashback. When I found suspicious transaction, they immediately acted to secure my account. Any small question, they answer quickly. Very reliable. Reviewed on: 15th February 2024

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