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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Brilliant App

Brilliant app with great features Reviewed on: 13th February 2026

Very easy to use app.

Very easy to use app. Easy to pay and transfer money. Reviewed on: 13th February 2026

Excellent service when contacted

Excellent service when contacted Reviewed on: 13th February 2026

App so easy to use, like the cash rewards and top up...

App so easy to use, like the cash rewards and top up features Reviewed on: 13th February 2026

Superb Service

Never had faith in banks before however that’s now changed with chase bank, the customer service is not only excellent They actually listen to your concerns and sort it out. Reviewed on: 13th February 2026

Always very helpful & friendly , I would highly reco...

Always very helpful & friendly , I would highly recommend Chase to all my friends & family Reviewed on: 13th February 2026

Excellent 24x7x365 performance

Excellent 24x7x365 performance anywhere even outside the UK Reviewed on: 13th February 2026

Great bank use abroad don’t charge

Great bank use abroad don’t charge Reviewed on: 13th February 2026

One of the best banks in UK.

One of the best banks in UK. They also have a great customer service Reviewed on: 13th February 2026

Chase has raised the bar for UK current accounts

I opened a chase account when going to America as they don’t charge abroad. I have gone on to find it excellent, paying some monthly direct debits to non uk organisations, I appreciate the interest, higher than my first direct account and find the app really user friendly with useful features. Reviewed on: 13th February 2026

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