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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent Bank

Really help with any queries, quick to respond, polite and professional. Also great service for using card overseas, makes travel money so easy. Reviewed on: 15th February 2024

Great Engagement with Customers

Very easy to use and I appreciate how engaging they are with customers - especially when it comes to new products and opportunities, e.g. Nutmeg Reviewed on: 15th February 2024

Excellent APP that is clear and easy to navigate.

Excellent APP that is clear and easy to navigate around.Transferring money between current and savings accounts could not be easier. Couldn’t ask for more. Reviewed on: 15th February 2024

My excellent journey with Chase's current account

My journey with Chase's current account has been nothing short of exceptional. From seamless app usage to top-notch customer service, I've been consistently impressed. The app's intuitive design makes managing finances a breeze, while the responsive and helpful customer service team adds an extra layer of reassurance. Overall, I'm beyond pleased with my experience and highly recommend Chase to anyone seeking a reliable banking solution. Reviewed on: 15th February 2024

Only negative so far is the lack of functionality to...

Only negative so far is the lack of functionality to generate statements from the app. If I recall correctly, customer service also wasn't able to provide it when requested. Reviewed on: 15th February 2024

Great app.

Great app. Great savings rate. I have found chase easy to contact when i need to. The app is easy to use and is very user friendly. Reviewed on: 15th February 2024

Brilliant Account to Manage

Was easy to set up. Love the interest rates, savings pots and cash back incentives. Easy to pay people and transfer money. When made a query was answered and helped Reviewed on: 15th February 2024

Good bank

Apps easy to use, getting 1% cash back on purchase, account is always up to date Reviewed on: 15th February 2024

Help 365 days and any time the best safe card...

Help 365 days and any time the best safe card Reviewed on: 15th February 2024

Great to receive money for spend on current account

Great to receive money for spend on current account Reviewed on: 15th February 2024

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