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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Best bank for current account

I’ve used other banks in the past for my current accounts but Chase has been the best, with the cashback and rewards services, easy to use app, and excellent customer service. Reviewed on: 13th February 2026

High competence low drama.

High competence low drama. No issues. Just works. Competitive product. Excellent customer service in the unlikely event it’s needed. Reviewed on: 13th February 2026

Seamless, good value and always working.

Seamless, good value and always working. Reviewed on: 13th February 2026

Very user friendly Easy app to use.

Very user friendly Easy app to use. Easy to set up Reviewed on: 13th February 2026

Love chase - amazing interest and rewards.

Love chase - amazing interest and rewards. Super easy to use and user friendly. Reviewed on: 13th February 2026

They are always at the end of the phone if you have...

They are always at the end of the phone if you have any problems or concerns Reviewed on: 13th February 2026

Easy to use app, good amount of marketing messages b...

Easy to use app, good amount of marketing messages but all relevant and doesn’t leave you feeling harassed! Great spending abroad too with exchange rates built in. Makes money easy to have all in 1 place! Reviewed on: 13th February 2026

Best around

Better than previous bank by far Reviewed on: 13th February 2026

Excellent customer service

Always at the end of the phone or on chat. Deal with queries very efficiently. Reviewed on: 13th February 2026

Great Bank

Excellent value for money; easy to access and transfer money. Reviewed on: 13th February 2026

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