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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Account App is the easiest you could use.

The account App is the easiest you could use. The account itself is self explanatory, security it second to none and customer service is more that excellent, they answer straight away without going through the process of selecting numbers to get someone to answer Reviewed on: 13th February 2026

Great app!

Great app and security emails sent re scammers. Reviewed on: 13th February 2026

Easy to use app and good ongoing offers

Easy to use app and good ongoing offers Reviewed on: 13th February 2026

Easy to use app.

Easy to use app. Great to be able to speak to a person if you have a problem. Love the ‘round up’ option which helps you save and gives you interest on top. Reviewed on: 13th February 2026

No issues with immediate online banking and great cu...

No issues with immediate online banking and great customer care. Add card to apple wallet and easy access at all times. Reviewed on: 13th February 2026

Brilliant! So easy and great products

So easy and great products. Get far better value than elsewhere Reviewed on: 13th February 2026

The online app is simple to use.

The online app is simple to use. Round up means you can save without even trying. Paying in £1500 each month means you earn cashback! Basically free money, who wouldn’t love this. Reviewed on: 13th February 2026

Fab bank

Good experience with this bank. always very helpful Reviewed on: 13th February 2026

Any issues raised, solved lot quicker than high stre...

Any issues raised, solved lot quicker than high street bank. And hassle free Reviewed on: 13th February 2026

Quick at answering questions - downside is new custo...

Quick at answering questions - downside is new customers get better incentives - these should be extended to loyal customers. This also applies to saving account bonus rates as well as cash back on spending for current accounts Reviewed on: 13th February 2026

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