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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great and efficient service with excellent communica...

Great and efficient service with excellent communication Reviewed on: 15th February 2024

The all in one Bank account

Cashback on everyday spending, interest paid on the current account balance, app so easy to use, all information can be found on the app. Options for savings accounts too Reviewed on: 15th February 2024

like the cash back and great service

like the cash back and great service Reviewed on: 15th February 2024

Great user experience , clear information.

Great user experience , clear information and great interest rates.. They are streets ahead of my old high street bank. Reviewed on: 15th February 2024

Easy to open account, good app and good rates

Easy to open account, good app and good rates Reviewed on: 15th February 2024

A smart banking option done for you

Very simple to use bank and the round up scheme actually provides a lot of benefits that I hadn't even considered. The bank itself doesn't have any sites near me but every cash machine accepts them and I've never had trouble that the online support wasn't able to fix within an hour. Reviewed on: 15th February 2024

Interest rate on current account better than most sa...

Interest rate on current account better than most savings accounts with other banks. Cash back, no charges to use card abroad. Highly recommend Chase, app is easy to use and can speak to customer adviser if needed. Reviewed on: 15th February 2024

Love their cash back and round up options

Love their cash back and round up options Reviewed on: 15th February 2024

Problem solving

I have encountered a few issues regarding online purchases and safety. Customer service staff helped me to resolve the problems in a professional manner, providing feedback and updated me all along the way. Really impressed with their service. Reviewed on: 15th February 2024

Highly recommend to friends, family and colleagues

Brilliant customer service any day any time, professional and always satisfied with how they deal with enquiries and satisfactorily resolves any issues within a reasonable time. Reviewed on: 15th February 2024

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