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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Easy to open account, good app and good rates

Easy to open account, good app and good rates Reviewed on: 15th February 2024

A smart banking option done for you

Very simple to use bank and the round up scheme actually provides a lot of benefits that I hadn't even considered. The bank itself doesn't have any sites near me but every cash machine accepts them and I've never had trouble that the online support wasn't able to fix within an hour. Reviewed on: 15th February 2024

Interest rate on current account better than most sa...

Interest rate on current account better than most savings accounts with other banks. Cash back, no charges to use card abroad. Highly recommend Chase, app is easy to use and can speak to customer adviser if needed. Reviewed on: 15th February 2024

Love their cash back and round up options

Love their cash back and round up options Reviewed on: 15th February 2024

Problem solving

I have encountered a few issues regarding online purchases and safety. Customer service staff helped me to resolve the problems in a professional manner, providing feedback and updated me all along the way. Really impressed with their service. Reviewed on: 15th February 2024

Highly recommend to friends, family and colleagues

Brilliant customer service any day any time, professional and always satisfied with how they deal with enquiries and satisfactorily resolves any issues within a reasonable time. Reviewed on: 15th February 2024

Chase has been so easy to use.

Chase has been so easy to use. I love that I can get cashback when I use my debit card and the round up on my spending really helps me to save. I have been using Chase for just over a year and I've recommended it to my friends and family who now love Chase too. Reviewed on: 15th February 2024

great bank

very good interest rates, easy to use app which never lags, cash back is also great Reviewed on: 15th February 2024

Chase Bank - recommended

Customer service is great and very helpful. Excellent Bank for every occasion whether it’s in the UK or abroad, where you pay no exchange charges for using the card. Reviewed on: 15th February 2024

Very happy I opened a Chase account, excellent app,...

Very happy I opened a Chase account, excellent app, customer service etc and they reward you as well. Savings rate is also very good. Reviewed on: 15th February 2024

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