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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Very user friendly online app to use.

Very user friendly online app to use. Customer service I can't fault when I have dealt with them and the security flags on suspicious transactions are very efficient and I feel my money is always safe with this bank. 10/10 Reviewed on: 15th February 2024

App is easy to use and interest rates very competitive

App is easy to use and interest rates very competitive Reviewed on: 15th February 2024

Great online account.

Great online account. Easily managed on the Chase APP Reviewed on: 15th February 2024

The New Guard Have It!

Cannot fault this revolutionary, bloody marvellous bank. I'm 65 and have never, ever been moved to commend a bank. Until having joined Chase. Reviewed on: 15th February 2024

Great bank

Great bank, good savings rate and even better round up account, with the added bonus of 1% Cashback and also the customer service team are brilliant if you have any issues. Reviewed on: 15th February 2024

Recommended.

Recommended. I'm very comfortable using app and transferring funds between my accounts and to payees is easy peasy. Reviewed on: 15th February 2024

The app is so easy to use and the help desk is excel...

The app is so easy to use and the help desk is excellent service Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. Recently needed to transfer a large sum of money and needed to ring customer services to do so. Phone was answered quickly and the transfer was done with the minimum of effort. Reviewed on: 15th February 2024

They do a great job.

They do a great job. The app is really good and easy to use. If you need to talk to them you get straight through to a human with no queues or lists of options. So old fashioned but so so good and so much better than any other bank that I have used Reviewed on: 15th February 2024

Superb app experience.

Superb app experience. Excellent customer service, speedy, personal and issues resolved. Opening the account was easy and monitoring spending and balances is straightforward. Love the face the account pays me money for spending. Have a joint and personal current account and a savings account. Reviewed on: 15th February 2024

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