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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great from the start

Chase have been great from the moment I joined - nearly two years ago. The app works really well, I love the facility to open different savings "pots" and it's all easy to use. Most importantly, there's always someone there on the phone if you need help and they are really calm and helpful in an emergency. Reviewed on: 15th February 2024

Round up is good when you have no money at...

Round up is good when you have no money at all Reviewed on: 15th February 2024

Excellent Customer Service and Great Value

I've called Chase customer service three times in the last year and each time my call has been answered promptly, The person who answered clearly knew their stuff and were all polite, efficient, and helpful. Reviewed on: 15th February 2024

Outstanding, innovative and highly efficient.

Outstanding, innovative and highly efficient. Already recommended to many friends Reviewed on: 15th February 2024

Great Customer Service

Great bank, good customer service and easy to use app Reviewed on: 15th February 2024

Excellent

Any issues are sorted promptly. Easy to use the app, access and manage my money and contact customer services if necessary Reviewed on: 15th February 2024

Cash Back on every day spending absolutely love the...

Cash Back on every day spending absolutely love the round makes saving for occasions so easy Reviewed on: 15th February 2024

Banking with Chase is first class!

I’ve been banking with Chase now for around 2 years and don’t look back. They offer great interest rates on both current and savings accounts and have an easy to use app where you can monitor your income and outgoings with ease. I’d recommend them to everyone! Reviewed on: 15th February 2024

Excellent app with great benefits

Excellent app with great benefits such as zero foreign currency fees and cash back Reviewed on: 15th February 2024

Good a round accounts and service

1% cashback... Savings good, spending abroad, good, customer service good Reviewed on: 15th February 2024

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