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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Custom service you can talk to over the phone.

One of the few online banking that has a customer service that you could speak to over the phone Reviewed on: 15th February 2024

Best online banking experience

Chase has provided me with the best banking experience out all the providers I’ve used in the past such as nationwide, Santander, first direct and starling bank. Ease of use is fantastic, interest rates on savings is very competitive and I love the way you can create separate savings accounts for different objectives such as holidays, car repair etc. Reviewed on: 15th February 2024

Easy, user friendly app

Easy, user friendly app and if needed can speak to someone with being on hold for ages like some other banks Reviewed on: 15th February 2024

I have had less problems with Chase than my previous...

I have had less problems with Chase than my previous accounts with other UK Banks. The phone application is straightforward and fairly reliable. There are a few minor bugs but nothing serious. The customer service team is helpful and they sort issues out quickly. I like the rewards. It pays out £15 a month and that covers my Nationwide account fee so I can get insurance. Reviewed on: 15th February 2024

App easy to navigate offers good service and rewards...

App easy to navigate offers good service and rewards for using it Reviewed on: 15th February 2024

Excellent customer experience, everything you need f...

Excellent customer experience, everything you need from a babk Reviewed on: 15th February 2024

Great bank , great customer service and products

Great bank , great customer service and products available, Reviewed on: 15th February 2024

Easy to use never had any issues and great rates for...

Easy to use never had any issues and great rates for savers Reviewed on: 15th February 2024

Rewards are fantastic.

Rewards are fantastic. I don’t even know I’m saving with the round up it makes the difference at the end of the month. Reviewed on: 15th February 2024

Faster service

Faster service I ever have and chase team give very good service Reviewed on: 15th February 2024

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