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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

Positive experience.

I had a positive experience. Easy process. Reviewed on: 13th February 2026

Delivers as promised

Although recommended by a trusted source, this has been a great choice of banking for me. I've had to travel a bit this year and Chase has made the whole experience so much easier. Reviewed on: 13th February 2026

efficient and user friendly Chase app.

efficient and user friendly Chase app. No issues using overseas. Staff always helpful either on the phone or chat. i am glad i moved to Chase from an old traditional high street bank. . Reviewed on: 13th February 2026

My first digital banking in UK

My first digital banking in UK which was seamless start and operation since it's opened. Reviewed on: 13th February 2026

A very easy and straight forward app

A very easy and straight forward app Reviewed on: 13th February 2026

Brilliant Banking

Great service and support, always available and solve any issues Reviewed on: 13th February 2026

Great Bank for the ordinary person

Ease of use. Contacting the bank so easy and they dealt with queries fast and efficiently Reviewed on: 13th February 2026

Easy to use app and great service

Easy to use app and great service Reviewed on: 13th February 2026

Very Happy with Chase

Been with Chase for 5 years and been very happy with them in that time. Lots of fun rewards and ways of saving money.. Customer Swrvices have also always been very good whenever I’ve needed them. Reviewed on: 13th February 2026

Whilst on holiday in USA , Chase was able to help an...

Whilst on holiday in USA , Chase was able to help and resolve my issue, leaving me to continue without worry my holiday Reviewed on: 13th February 2026

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