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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy app and good communication and information priv...

Easy app and good communication and information privided Reviewed on: 15th February 2024

Efficient customer service

The times I have contacted customer service I was dealt with quickly and professionally. I felt confident in the response. Reviewed on: 15th February 2024

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Best app based bank in the UK

Intuitive app and design. Simple to use. Good cash back and savings accounts offers. Savings account rates increased shortly after recent interest rate changes at BoE. Will be my go-to easy access savings account. I also helped a family member create an account which was very easy for them to understand. Reviewed on: 15th February 2024

What’s not to like?

Very simple process and cash back very welcome Reviewed on: 15th February 2024

Moved from Lloyds as was unhappy with service.

Moved from Lloyds as was unhappy with service.. chase is so much better Reviewed on: 15th February 2024

Ease of use

It’s so easy to use, everything is at your fingertips, especially if you need to transfer money from savings to account. The round ups are great so I’m saving money without realising it and earning cash back for every transaction. Reviewed on: 15th February 2024

Feel very safe when I transaction with Chase.

Feel very safe when I transaction with Chase. Getting refunds from retailers for online purchases which are not satisfactory, Chase really makes it possible. Hence gives me peace of mind to transact with confidence with chase Reviewed on: 15th February 2024

Very simpler to use

Very simple to use , cash back plus good interest rates, travel exchange rates.. Reviewed on: 15th February 2024

Great bank

Great bank, easy to use, easy to qualify for cash back and set up various accounts Reviewed on: 15th February 2024

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