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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Best app based bank in the UK

Intuitive app and design. Simple to use. Good cash back and savings accounts offers. Savings account rates increased shortly after recent interest rate changes at BoE. Will be my go-to easy access savings account. I also helped a family member create an account which was very easy for them to understand. Reviewed on: 15th February 2024

What’s not to like?

Very simple process and cash back very welcome Reviewed on: 15th February 2024

Moved from Lloyds as was unhappy with service.

Moved from Lloyds as was unhappy with service.. chase is so much better Reviewed on: 15th February 2024

Ease of use

It’s so easy to use, everything is at your fingertips, especially if you need to transfer money from savings to account. The round ups are great so I’m saving money without realising it and earning cash back for every transaction. Reviewed on: 15th February 2024

Feel very safe when I transaction with Chase.

Feel very safe when I transaction with Chase. Getting refunds from retailers for online purchases which are not satisfactory, Chase really makes it possible. Hence gives me peace of mind to transact with confidence with chase Reviewed on: 15th February 2024

Very simpler to use

Very simple to use , cash back plus good interest rates, travel exchange rates.. Reviewed on: 15th February 2024

Great bank

Great bank, easy to use, easy to qualify for cash back and set up various accounts Reviewed on: 15th February 2024

Great Account

Easy to open an account, easy to use app linking to watch to most and notifications. No complications to open savings which encourages to save Reviewed on: 15th February 2024

Smart Thinkers

Easy app, smart process with storing data within this; especially the card number, means you never have to carry it. Reviewed on: 15th February 2024

Would highly recommend Chase current account - simpl...

Would highly recommend Chase current account - simple to use, fantastic breakdown of how you spend your money and I love the cash back facility I have £43 already and only opened my account in November Reviewed on: 15th February 2024

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