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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

easy easy easy love it

From the start just so easy to set up and use love it Reviewed on: 15th February 2024

Good people to bank with

I have been very pleased with Chase’s handling of my current account, and with their on line software Reviewed on: 15th February 2024

Great account and app!

Great all-rounder. Easy to use, good cashback and good interest rates all in one place Reviewed on: 15th February 2024

It is great service and innovative.

It is great service and innovative. Reviewed on: 15th February 2024

App is excellent and very easy to use.

App is excellent and very easy to use. Reviewed on: 15th February 2024

App easy to use and secure.

App easy to use and secure. Customer service excellent and no waiting Reviewed on: 15th February 2024

Great app

I have found the Chase app the easiest to use of all the banks. Staff are also very nice if I have to tel them Reviewed on: 15th February 2024

Simple, great cashback, can't fault

Chase is really easy to use, the app is clear and accessible and getting cashback is a fantastic bonus. The cashback clears quickly and moving money to and from accounts is quick and simple. I can easily look back at my spending habits and being able to see what categories I'm spending most in is very useful and keeps me on track of my budget. Reviewed on: 15th February 2024

That’s the way to do it.

The app works very well and everything is so easy and convenient Reviewed on: 15th February 2024

Great customer friendly account with great service

I opened a chase account last year after seeing on Martin’s money tips . Easy to open account , good interest rates and rewards account and access to a great savings account . The online app is easy to use and navigate. To be fair I haven’t had cause to contact customer services at all as nothings been a problem . Reviewed on: 15th February 2024

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