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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Friendly knowledgeable people ...

Friendly knowledgeable people ... pick up the phone quickly ... Interest on my current account and rewards on my spending Reviewed on: 15th February 2024

First Class Customer Service

First class service - very customer focussed and puts you as a customer first. Personal contact provided when required and excellent customer security that ensures seamless service even when a problem arises True to their word and delivers on promised Reviewed on: 15th February 2024

So simple to deal with and operate the system and ap.

So simple to deal with and operate the system and ap. Reviewed on: 15th February 2024

Chase Bank sets a high standard with it's user-frien...

Chase Bank sets a high standard with it's user-friendly online banking app, which offers an intuitive and seamless navigation experience. One of the standout features has been their customer service. Whether I needed assistance with a simple query or required more in-depth support, they responded with the speed of light. Chase's approach to financial benefits, particularly their cash back offers and competitive savings interest rates, significantly enriches the banking experience. And one of the biggest wins for me personally - in an era where security is paramount, Chase Bank introduces a brilliant innovation - a physical debit card devoid of printed card details. This feature is so brilliant, and it helps reduce the risk of financial fraud, as losing a card doesn't directly expose one's card number to potential misuse. Reviewed on: 15th February 2024

Very easy to set up and they keep you informed witho...

Very easy to set up and they keep you informed without being pushy. The cashback offer is awesome and the savings rate is pretty good. Reviewed on: 15th February 2024

Excellent experience.

Excellent experience. The app is very intuitive and easy to use Reviewed on: 15th February 2024

Good services

simple with high interest rate and the Apps is easy to use. Reviewed on: 15th February 2024

Excellent in all respects.

Excellent in all respects. Easy to use. Great cashback scheme Reviewed on: 15th February 2024

Top /bank, with a bit of money back.

Top /bank, with a bit of money back. Reviewed on: 15th February 2024

Great Bank

% cash back, round up easy to follow App what more can I ask for Reviewed on: 15th February 2024

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