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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Quite possibly the best banking app out there, makes...

Quite possibly the best banking app out there, makes everyday banking so much easier. I have added my Nutmeg account to track my Pension as well which is great. Honestly, having used this app for a year now, I would struggle to go back to using another bank's app, especially one from a high street bank. Reviewed on: 15th February 2024

I use my chase account all the time.

I use my chase account all the time. It is especially good on holidays abroad. Excellent exchange rates and no transaction charges. Reviewed on: 15th February 2024

Excellent communication if any account concerns.

Excellent communication if any account concerns. Cash back incentive, round ups and using card abroad are fantastic products Reviewed on: 15th February 2024

Excellent service can't fault this bank not been wit...

Excellent service can't fault this bank not been with them long love it Reviewed on: 15th February 2024

Wonderful CC

Customer care was excellent when I had a problem, everything sorted fast and professionally Reviewed on: 15th February 2024

Got chase account and card for using in New York.

Got chase account and card for using in New York., used it ever since as a current account and since added savings account. Interest is fantastic as is cash back Reviewed on: 15th February 2024

Easy app and good communication and information priv...

Easy app and good communication and information privided Reviewed on: 15th February 2024

Efficient customer service

The times I have contacted customer service I was dealt with quickly and professionally. I felt confident in the response. Reviewed on: 15th February 2024

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Best app based bank in the UK

Intuitive app and design. Simple to use. Good cash back and savings accounts offers. Savings account rates increased shortly after recent interest rate changes at BoE. Will be my go-to easy access savings account. I also helped a family member create an account which was very easy for them to understand. Reviewed on: 15th February 2024

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