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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

All very good

All good so can’t complain. Opened the account not long a go Reviewed on: 15th February 2024

Amazing benefits and cash back with current account...

Amazing benefits and cash back with current account and savings, customer service is good, could be slightly better in terms of timing to respond. But overall great benefits easy to navigate app. Reviewed on: 15th February 2024

Excellent.

Excellent. Very user friendly mobile app. Reviewed on: 15th February 2024

Great rates, great customer service

Great rates, great customer service and app is really easy to use. Reviewed on: 15th February 2024

5 star Chase

Never had any issues with my card or account Reviewed on: 15th February 2024

I originally opened a chase account as I went backpa...

I originally opened a chase account as I went backpacking for 6 months and wanted a clean bank account to keep track. With the cash back and amazing interest rates I have now used this bank as my full time account! Reviewed on: 15th February 2024

Easy to use the app.

Easy to use the app. Monthly communication. Know immediately you make a transaction Reviewed on: 15th February 2024

Great savings and very helpful when I had an issue

Great savings and very helpful when I had an issue Reviewed on: 15th February 2024

Have enjoyed using Chase right from the start .

Have enjoyed using Chase right from the start . very easy to use. Very easy to get through to on the phone Reviewed on: 15th February 2024

Great products, service and App

Chase Bank and app are brilliant, easy to set up, easy to use, realtime alerts, cash back and great interest rates Reviewed on: 15th February 2024

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