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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

The bank to Chase

I have been a First Direct customer for over 25 years but Chase pips them to the post. slight limitations (paying cash in etc) will be redressed I am sure Reviewed on: 15th February 2024

Simple and Easy to use.

Easy to use app. No charges abroad is brilliant. Good savings rates too.. love the round up feature Reviewed on: 15th February 2024

Customer services are very helpful and attention

Customer services are very helpful and attention Reviewed on: 15th February 2024

Totally seamless banking.

Totally seamless banking. Use worldwide without any problems. Instant transactions with interest rates comparable with the high street, Reviewed on: 15th February 2024

Easy account to use.

Easy account to use. Able to create multiple accounts at the touch of a button to suit your goals. Earn cashback on purchases and free spending on the card abroad. Reviewed on: 15th February 2024

Absolutely fantastic

Absolutely fantastic and customer service was brilliant as well they certainly look after there customers, if you have a problem they will sort straight away Reviewed on: 15th February 2024

Simple to use, great bonuses, excellent services.

Simple to use, great bonuses, excellent customer service Reviewed on: 15th February 2024

All very good

All good so can’t complain. Opened the account not long a go Reviewed on: 15th February 2024

Amazing benefits and cash back with current account...

Amazing benefits and cash back with current account and savings, customer service is good, could be slightly better in terms of timing to respond. But overall great benefits easy to navigate app. Reviewed on: 15th February 2024

Excellent.

Excellent. Very user friendly mobile app. Reviewed on: 15th February 2024

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