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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great service !

So easy to access - what you see is what you get . Great service ! Reviewed on: 15th February 2024

Excellent all round my favourite bank!

Excellent all round my favourite bank! Reviewed on: 15th February 2024

The Digital app works excellently.

The Digital app works excellently. When I need to call a human happened in no time? Reviewed on: 15th February 2024

Opening the account was a clear and logical process...

Opening the account was a clear and logical process and was very quickly operational and accessible which was supported by a UK team. Reviewed on: 15th February 2024

Great exchange rate & cash back

Great exchange rate while using card abroad, 1% of cash back is pleasant addition Reviewed on: 15th February 2024

Good Rewards and App

Great cashback rewards, and very easy to use app. Round-up feature is great as well Reviewed on: 15th February 2024

Amazing App so fast.

Amazing App so fast. Cashless transactions notified in seconds.. Reviewed on: 15th February 2024

Easy to use great features

Good banking app, Cashback and Round up, No fees to use abroad, Good interest rates Reviewed on: 15th February 2024

Great customer service Free money.

Great customer service Free money.Easy to use app. Reviewed on: 15th February 2024

Best customer service by far!

Had to contact the customer service team due to issues with my card. The service was fast and efficient and involved no phone calls and waiting around. Reviewed on: 15th February 2024

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