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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

New Current account with Chase - Fantastic

I recently opened a current account with Chase and I have had a fantastic experience. Everything is so easy and it was set up very quickly. I have already recommended to all my friends and family. I also have the savings account and that is also great to access through the very easy to use App. Would highly recommend. Reviewed on: 15th February 2024

All round good service .

Immediate notifications on money received and spend is very good. Customer support is excellent and being able to talk to a person makes solving queries much easier Reviewed on: 15th February 2024

Brilliant the way a modern bank should be

Brilliant the way a modern bank should be Reviewed on: 15th February 2024

Very enjoyable experience Very enjoyable experience...

Very enjoyable experience Very enjoyable experience Very enjoyable experience Very enjoyable experience Very enjoyable experience Very enjoyable experience Very enjoyable experience Very enjoyable experience Very enjoyable experience Reviewed on: 15th February 2024

Very good service and an excellent bank offering sec...

Very good service and an excellent bank offering security and good saving with 1% back on spending Reviewed on: 15th February 2024

Simple but secure

App so easy to use but feels very secure. Great ways of saving small amounts such as round up which also earns interest. Feels like the bank is helping you making your money go further rather than taking fees and not being interested in you. Definitely would recommend Reviewed on: 15th February 2024

The customer service is exceptional...

The customer service is exceptional. The chat response is prompt, articulate, compassionate and respectful. The ability to create separate current account to track spending is crucial in today's economy and the round up facility is brilliant saving pot in itself. Reviewed on: 15th February 2024

Best value for money

Started with the account to get the 1% cash back for a year and was thrilled when they announced they were continuing and that paired with the 5% on round ups has just made it my favourite bank, which I cannot recommend enough to all my family and friends. Reviewed on: 15th February 2024

Great current account really great to bank with them

Great current account really great to bank with them Reviewed on: 15th February 2024

Simple App

Good savings numbers. Good card Very simple Reviewed on: 15th February 2024

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